What are the responsibilities and job description for the Assistant General Manager - Recreation position at Evolve Venture Capital?
We are seeking an energetic & enthusiastic Assistant General Manager to join our BRAND NEW youth sport facility. With our continued growth there are quick and long- term career advancement opportunities in our fun and exciting company culture!
Main Responsibilities of the Assistant General Manager:
- Provide a happy, friendly, safe, and clean environment for all members, prospective members, guests, and staff
- Lead by example to ensure staff follows company curriculum, customer service guidelines, policies, and procedures
- Recruit, hire, train and develop a high performing staff 30-60 employees
- Create and manage schedules
- Manage team members as well as interaction with students and parents/guardians
- Update past due accounts, manage payroll and supplies budget, and uphold company standards
- Track, achieve and maintain all required key performance indicators (KPIs)
- Engage in marketing, tours of the facility, membership sales, and community outreach and events to grow the membership and deliver results
- Act as substitute instructor when necessary
- Participate in training/in-services as required
- Manage and resolve all member requests, questions, and concerns
- Any other duties assigned by higher level management
Requirements of the Assistant General Manager:
- Bachelor’s Degree preferred but not required
- 2 years’ experience in management
- Enthusiasm for leading teams
- Flexible schedule – must have evening and weekend availability. Facility is closed on holidays!
- Ability to work with children
- Able to sustain a high level of energy and enthusiasm
- Excellent interpersonal communication and organizational skills
- Experience in membership sales is preferred
- Previous experience in manager, supervisor, and/or any leadership role required
- Previous experience in aquatics, swim, lifeguard, water park, entertainment, recreation, gym, fitness, retail, or restaurant management preferred
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