Franchise Business Consultant (Remote - Midwest)

Perks & Benefits

• REMOTE FIRST WORKFORCE
• Medical, Dental, Vision
• Employer-Paid basic life insurance (in the amount of $50,000)
• Employer-Paid short-term and long-term disability
• Employer-Paid Wellness Reward Program (go365)
• Employee Assistance Program (EAP)
• 401(k) matching 
• Pet Insurance/Discounts
• Remote stipend monthly
• Professional development stipend (up to $500 annually)
• 1 Wellness/Mental Health Paid Day Off
• 1 Volunteer Paid Day Off
• Paid parental leave – 12 weeks of 100% paid leave for birth, adoption or surrogacy for mother or father. 8 weeks for foster leave.
• PTO based on years of service (starting at 136 hours)
• 11 Paid Holidays
• Summer Hours

About the Role

The Franchise Business Consultant is responsible for working closely with franchisees to ensure a strong CULTURE through relationships and communication, actively drive new center DEVELOPMENT process, adoption of brand initiatives, unify standards and procedures across all centers in geographical areas, while driving FINANCIAL responsibility, unit economics and metrics that successfully elevate top and bottom-line.

A Day in the Life

• Act as the primary support and business advisor to franchisees in assigned geographies and share best practices and challenges with other FBC’s.
• Challenges and inspires franchisees to achieve business results including operational KPIs and new center development goals.
• Drive influential outcomes through your ability to communicate an inspired vision to achieve business results.
• Ensure effective action planning through root cause analysis, creation and execution of action plan, and scheduled follow-ups that drive accountability to brand standards, driving top line increases and bottom line.
• Manage franchise compliance with the requirements and standards of the business.
• Assist franchisees with the growth initiatives and improving same store sales and minimum profitability.
• Provide recommendations to franchisees for improving the quality of day-to-day operations in their location.
• Prioritize time appropriately to have greater visibility with high performing franchisees.
• Consult with each franchisee on a regular basis to analyze business results, to identify root cause operational issues, target growth and improvement opportunities, and drive action planning. Utilizing internal platforms IE SMG, Franconnect and standard business reviews.
• Understand franchisees goals for success and growth through evaluation of margins, financial roadblocks, and environmental shifts.
• Manage upcoming renewal discussions and financial impacts.
• Additional duties as required.

What Sets You Apart

• Embodiment of team member strengths such as agility, capacity, and passion for the business.
• Strong relationship building and influencing skills as well as excellent problem resolution skills.
• Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
• Ability to work independently and function well across many teams.
• Strong analytical skills.
• Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
• Proficient in Microsoft Word and Excel.
• Ability to travel overnight for franchisee and staff meetings/visits.
• Ability to work on evenings and weekends, as necessary, to meet business needs of franchisees.
• Ability to travel nationally throughout assigned region (50% monthly)

Education and Experience

• 5 years of experience in a franchise organization supporting franchisee unit growth.
• Bachelor’s Degree or equivalent experience
• Proven track record of driving revenue and profitability growth and of meeting operational goals and standards
• Previous experience working remotely.

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.