What are the responsibilities and job description for the Office Assistant position at Exceptional Home Health LLC?
Job Description
We are seeking an Office Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.
Responsibilities:
o Greet patients as they arrive into facility and provide them with appropriate information
• Answer telephone and guide callers regarding medical procedures
• Schedule and reschedule patients’ appointments
• Cancel patients’ appointments and provide them with new dates
• Assist in scheduling client and QP/Nurse visits.
• Provide education to patients regarding medical procedures
• Obtain patients’ information and record it in the database
• Pull patients’ records for doctors’ review
• Direct calls and messages to appropriate hospital or medical office staff
• Call up patients and remind them of their appointments
• Manage filing and record keeping activities
Order supplies and forms for the medical office
• Manage inventory of office supplies
• Update patients’ insurance information
• Ensure completeness and accuracy of patients’ time sheets, time documentation forms prior to submitting
• Obtain and process new patients’ referrals
• Take and record patients’ demographic location information
• Initiate and maintain correspondence with patients and families
• Liaise with case managers, DHS, department of health and human service
• Verify clients’ insurance information
o Other duties as Assigned
o Train other employees as needed
Office cleaning, including reception areas, offices, bathrooms, treatment rooms and file rooms.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, talk, hear, and use hands to finger, handle, or feel objects, tools, or controls for extended periods of time. The employee will also occasionally be required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and reach with hands and arms. The employee will occasionally be required to lift and/or move up to 25 pounds. The employee must have adequate (with correction) close vision, distance vision, depth perception, and the ability to adjust focus.
Qualifications:
- Previous experience in office administration or other related fields
- Ability to prioritize and multitask
- Excellent written and verbal communication skills and computer skills.
- Strong attention to detail
- Strong organizational skills