Customer experience

Exchange
Frederick, MD Full Time
POSTED ON 8/15/2024 CLOSED ON 8/25/2024

What are the responsibilities and job description for the Customer experience position at Exchange?

Job Description

As a Roving Store Worker, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve.

We encourage you to be your best every day, make friends, and creating a supportive environment for our crew. Whether our customers are grabbing a quick snack or ordering by phone, you will be the first point of contact and responsible for providing expert customer service.

Everyone loves Hunt Brothers Pizza and we love making hungry people happy. If you have a passion for pizza, join our team!

You’ll also have access to the base and its facilities and status as an employee of the DoD.

So what can you expect as a Roving Store Worker at the Wainwright Express?

Greet every customer with eye contact and smile in your authentic way.

Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.

Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.

Ensure customers have an extraordinary experience while shopping.

Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.

We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

Joining the Exchange means joining a team that is devoted to you!

Job Grade

Career Area

Hospitality and Restaurant Operations

Supervisor

Job Qualifications

Education : High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Salary Minimum

$17.69

Salary Maximum

$19.82

Job Type

Hourly

Number of Positions Remaining

Job Expires

19-Aug-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates.

Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time

Last updated : 2024-08-15

Salary : $18 - $20

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