Customer Service Rep -24350

Title: Customer Service Rep -24350

Job Type: Full Time - Regular

Job location: TWO COMMERCE SQUARE, SUITE 1700, 2001 MARKET STREET, PHILADELPHIA, PA, 19103

Shift Timing: 7:00 am to 3:00 pm

Hours Per Week : 35.0

Level Of Education : High School/Equivalent

Job Summary/Objective

Performs the data entry function to update automated records; verifies the accuracy of work.

Essential Functions and Responsibilities:

· Batches documents

· Keys data from source documents in a timely and efficient manner

· Performs acceptable volume of work in a timely, efficient, and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule

· Performs verification duties as required

· Keys correcting entries as indicated by verification or another warning

· May troubleshoot data problems

· May operate peripheral equipment

· May assist in the development of production formats and keying procedures

· Demonstrates high levels of safety awareness and notifies supervisor of potential hazards

· Follows the security and privacy policies, standards, and guidelines in order to protect the informational assets of both the company and their customers

· Performs other duties as required

· Repetitive motion is required: may require twisting/bending/climbing

· Required to work at a computer for long periods

· Required to stand, walk, simple grasp, reach with hands and arms

· Required to regularly sit, talk or hear

· Required to possess close vision and ability to focus

· Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.

· Movement of Furniture

· Movement of Boxes

· Pantry Replenishment

· Packing/Sealing Boxes

· ID Processing

Qualifications

Required:

· H.S. diploma or equivalent

· Ability to read, write and speak English

· Required to work at a computer for long periods

· Required to stand, walk, simple grasp, reach with hand and arms.

· Required to regularly sit, talk or hear

· Required to possess close vision and ability to focus

· Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.

· Repetitive motion is required; may require twisting/bending/climbing

· May lift up to 25 lbs. frequently

Preferred:

· Previous experience with data entry is desirable

· Repetitive motion is required: may require twisting/bending/climbing

Job Type: Full-time

COVID-19 considerations:
Fully Vaccinated

Ability to commute/relocate:

• Philadelphia, PA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: One location