Description
PRIMARY PURPOSE OF POSITION
Perform analysis and prepare standard reports to support
business operations. Conduct basic modeling, forecasting, trending, variance
analysis, business case development, and other financial and operational
analysis. Monitor and coordinate activities to support operational performance
management (e. g. , safety, reliability, service level, productivity, etc. ). Track,
maintain, analyze and provide current and relevant information on the
operations business scorecard or key performance indicators (KPIs). Support the
development of performance reports for both internal and external use. Support
the short-term and long-range business planning process. Provide analytical and
operational support to the business unit. Position may be required to work
extended hours, including 24 x 7 coverage during storms or other energy
delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Support the short-term and long-range business planning
process.
- Conduct basic modeling, forecasting, trending, variance
analysis, business case development, and other financial and operational
analysis (e. g. , operational effectiveness, budget, resource, workload,
workforce and capacity utilization, competitor, etc. ).
- Develop and provide relevant statistical information to
ensure the most effective utilization of personnel, equipment and/or materials
for business operations.
- Monitor and coordinate the business units activities to
support operational performance management (e. g. , safety, reliability,
service level, productivity, etc. ).
- Track, maintain, analyze and provide current information on
the operations business scorecard or key performance indicators (KPIs).
- Perform analysis of the operations cost elements to ensure
effective and efficient operations.
- Prepare and analyze standard reports.
- Support the development of detailed performance reports for
both internal and external use.
- Provide analytical and operational support to the business
unit.
POSITION SPECIFICATIONS
Minimum:
- Bachelors degree in Business or Engineering AND 0 - 2 years
relevant business experience, or in lieu of Bachelors degree, a minimum of 4 -
8 years relevant business experience is required.
- Basic understanding of applicable standards, methods,
processes and practices, business fundamentals, and performance metrics in the
specific functional area supported by this position (e. g. , asset management,
electric or gas operations, customer service, transmission and substation,
distribution system operations, regulatory and external affairs, transmission
operations and planning).
- Basic proficiency in standard software applications (e. g.
, Microsoft Word, Excel, Access, PowerPoint, Project), business technologies
and specialized business applications (e. g. , workforce management, project
management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business
modeling, forecasting, voice response unit, automatic call distributors, work
management, outage management).
- Ability to provide basic analysis and apply managerial
accounting concepts, customer intelligence gathering, forecasting, staff
planning, scheduling, analytical and statistical problem solving, financial,
accounting, business and budget analysis.
- Basic analytical skills for project evaluation including
analysis of departmental projects with economic, financial, risk and decision
analysis. Limited experience in business case development.
- Customer driven with good oral and written communications
skills and basic analytical, problem solving and project management skills.
- Knowledge of the practices, procedures and principles of
performance analysis (trending, root cause and gap analysis) benchmarking and
audit compliance. Ability to analyze organizational data and basic problems,
interpret and recommend alternative courses of action.
Preferred:
Bachelors degree
Qualifications
- This is an individual contributor position that works under direct supervision and follows standard procedures to accomplish assigned tasks.
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