Assistant Retail Manager

ABOUT EXHIBITION HUB

Exhibition Hub is a leading curator, producer and distributor of world-class exhibitions around the world. We deliver edutainment experiences focusing on digital art immersive experiences and unique family-engagements including Van Gogh, Monet, Dino’s Alive and Banksy. We have produced more than 300 exhibitions across the world and have reached more than 20 million visitors.

Job Summary

Responsible for providing a first-class experience for our visitors with exceptional customer service in the Shop area, stock management and control, and maintaining a clean and comfortable selling environment. Includes weekend and evening shifts.

Responsibilities to include the following:

• Shop management
• Merchandise stock control, including weekly stock takes
• Regular reporting to the company’s Merchandising Manager
• Shift Supervisor duties
• Staff supervision in the shop area
• Cash handling with accuracy and consistency
• To follow all procedures for promotional activities
• Answering visitor queries and/or complaints
• Adhering to, and monitoring staff and visitors’ adherence to, all Covid safety procedures, including cleanliness at the till point
• Any other duties which enhance the visitor’s experience
• Assistant to retail manager

Minimum Qualifications

• Be at least 18 years of age
• The ability to read, speak and effectively understand the English language
• Be available to work flexible hours at nights and on weekends
• Must possess above average communication skills
• Safety conscious
• Outgoing and friendly
• Willing to actively engage guests
• Ability to learn and understand Van Gogh’s works and his history in order to be able to answer general customer queries
• Commitment to providing the best in customer service
• Venue, leisure, or retail experience in a role of responsibility
• Stock management experience
• Cash handling experience
• A general knowledge and/or enthusiasm for the arts
• A flexible, positive and proactive attitude

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• New Orleans, LA 70130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail management: 1 year (Required)
• Merchandising: 2 years (Preferred)

Work Location: One location