What are the responsibilities and job description for the Receptionist position at ExpertHiring?
Compensation: $16 to $16 Hourly
Working for First American Financial Corporation!
What You Will Be Doing
Working for First American Financial Corporation!
- *** MULTIPLE OPENINGS AND FAST HIRING!!! ***
- Well established company founded in 1889!
- Fortune 500 Company!
- Fortune 100 ‘Best Company to Work For’, for many years!
- Opportunities for contract to direct full-time hire!
- Awesome career advancement and training opportunities!
- Be recognized for your hard work and contributions!
- Award winning work culture!
- Excellent work / life balance!
- Exceptional comprehensive benefits for full time employees!
What You Will Be Doing
- Greet and direct visitors in the office.
- Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
- Retrieve messages from voicemail and forward them to appropriate personnel.
- Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
- Answer questions about the organization and provide callers with addresses, directions, and other information; welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel.
- Monitor visitor access and issue passes when required, update appointment calendars, prepare travel vouchers, and take payments for services and products.
- Receive, sort, and route mail, as well as receive and send overnight deliveries; create and print correspondence, reports, and other documents when necessary.
- Order, receive, and maintain office supplies.
- Perform other clerical duties as needed, such as filing, photocopying, and collating.
- Work on standard issues/problems.
- 1-2 years of related experience.
- High School diploma or equivalent.
- Knowledge of Microsoft Office applications.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations.
- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service.
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs.
- Balances team and individual responsibilities; exhibits objectivity and openness to others' views.
- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration.
Salary : $16
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