Product Manager

Overview

Trissential’s a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company Expleo, we’re a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Come join an experience. Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions. Trissential is currently seeking a Product Manager to join our dynamic team in Minneapolis, MN.

Responsibilities

• GPHR (pronounced gopher) is the client’s Consumer Innovation Studio.

• Leads an agile, globally distributed, multi-disciplinary team, known as a ‘pod’, to design, develop and sustain digital solutions that enable integrated physical-digital experiences for specific consumer segment(s).

• Applies GPHR’s experience strategy and design principles to business requests prioritized via GPHR intake process to create a backlog of requirements for solution design and development.

• Leads the pod to research, design, develop, prototype, test, and release interoperable solutions in the organization’s ecosystem.

• Ensures that solutions are pragmatic and intuitive for target consumer segments and include analytics to evidence and advance the experience strategy.

  Maintains a roadmap of releases and features for products and solutions expressed in terms of consumer capabilities, features and technical specification, and business value.

• Collaborates closely with functional areas and department leads to develop detailed requirements, design, and test digital solutions for target consumer segments.

• Through these engagements with functional areas, the Prodcut Manager promulgates GPHR principles of experience and solution design, consumer insights and product development across releases.

• Leads education and handoff to production support teams when product is in general release. This includes features and content, design constraints and consumer analytics.

• Shares responsibility with production support team to sustain digital solutions for target consumer segments.

• Lead agile, globally distributed, multi-disciplinary pods to review prioritized work requests and develop detailed business and technical requirements and design options in collaboration with functional areas and department units.
• Create roadmap of releases, features, and benefits to be accrued from each release.
• Lead pods to design solutions, create prototypes, test, and release digital solutions that adhere to organization and industry standards.
• Effectively work with a globally distributed workforce of designers, engineers, quality analysts and functional leads.
• Identify OKRs/KPIs for digital solutions, ensure analytics are in place to measure KPIs.
• Lead product working sessions with stakeholders and assist with test scenarios.
• Collaborate with functional areas and departments to test solutions and incorporate into daily operations prior to release.
• Act as a product expert and champion when engaging with stakeholders and delivery partners.
• Ensure experiences are delivered “true to their intent” and that trade-offs made in design/development are thoughtfully considered.
• Help communicate and market the solutions and features developed to achieve KPIs.
• Act as the customer advocate when articulating the user’s needs by ensuring the customer’s expectations are met when designing new features.
• Facilitate code scans and security reviews.
• Report progress on workstreams and projects as required by the organization.
• Effectively hand-off product releases to support teams.

Qualifications

Required:

•  Bachelor’s Degree in a related field or equivalent combination of education/experience.

Preferred: 

• Master’s Degree in a related field.

Skills

Required:

• Product Development 

Experience

Required: 

• 3 – 5 years of experience in consulting, agency and/or, software development environments.
• 1 – 3 years’ experience design, consumer product development and marketing.
• Ability to translate vision of experience design into digital products and solutions.
• Experience effectively leading “flat” teams who are multi-disciplinary in nature.
• Effective communication skills, both written and oral.
• Ability to work and engage with all levels within the organization at all stages of the journey.
• Good understanding of technology

Preferred: 

• Healthcare experience is a plus but not required
• 3 – 5 years’ experience design, consumer product development and marketing