What are the responsibilities and job description for the Sales Associate position at Express?
Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. Express is currently hiring Sales Associates for multiple shifts and schedules.
We offer competitive Employee Discounts & Flexible Schedules!
Responsibilities
The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.
Flawless Execution
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Essential Qualifications
- Retail experience is preferred - we will train!We are looking for enthusiastic and engaging individuals.
- Strong desire to work with people and operate in a customer focused environment.
- Proficient in basic computer technology. You will use computerized registers and iPads to assist customers.
- Be collaborative and part of the team.
An equal opportunity employer, Company does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, genetic information, citizenship, age, disability, marital or veteran status. Company only hires individuals authorized for employment in the United States.
Job Type: Part-time
Work Location: Multiple Locations