What are the responsibilities and job description for the Deskside Support Technician position at Extend Information Systems Inc.?

Hi,

Naveen, this side I have a new an excellent opportunity for you. This opportunity is a Fulltime position as Deskside Support Technician. Please have a look at the job description below and let me know if you or someone you know is interested in this role. You can mail me at naveen@extendinfosys.com.

Job Title Deskside Support Technician

Location St. Paul, MN

Job Type Fulltime

Job Description

5 years experience in supporting Sales related applications on IPad, IPhone and laptops and other mobile devices.
Hardware repair of Laptops (HP & Lenovo) and iPads( standard and Air).
Imaging of laptops to the standard image available.
Setting the equipment's (laptops & iPads) as per Boston Scientific policy.
Advanced OS/software troubleshooting that cannot be resolved over the phone.
Thorough knowledge of iOS operating system, its upgrades and related troubleshooting.
Moderate knowledge of Android operating system, its upgrades and related troubleshooting.
Knowledge to troubleshoot VPN issues related to Pulse secure, VPN On demand, Pulse client etc. on IPads and Laptops.
Experienced troubleshooting of wireless and wired networks. Hands on experience on tools like MDM Airwatch console to manage user's mobile devices.

Thanks and Regards,

Naveen Shukla |Technical Recruiter| Extend Information Systems

Cell: (571) 547-2799

Email: naveen@extendinfosys.com

Address: 44258 Mercure Circle, UNIT 102 A, Sterling VA, USA - 20166

Web: www.extendinfosys.com

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