What are the responsibilities and job description for the ECommerce Account Manager position at ExtendMyTeam?
eCommerce Account Manager
1101 Avenue G, Arlington, TX 76011, USA
Full-time
Company Description
The company is a plug-and-play eCommerce team that provides a full spectrum of services to manufacturers selling products to the top online retailers such as Wayfair, Overstock.com, Amazon, and many more. The company is looking for self-motivated team members who are creative, attentive to detail, business-minded, and have an entrepreneurial spirit. We are seeking individuals that can strengthen Supplier and Customer relationships while providing exceptional service. The company is a fun, fast-paced organization that is growing exponentially.
Job Description
In the Ecommerce Account Manager position, you will provide professional and knowledgeable support to both our vendors and customers through data analysis, trend forecasting, online marketing strategies, and effective communication. The primary products supported are home furnishings and decor. Previous experience in buying, planning, allocation, online marketing, and purchasing are a plus. Extensive amounts of Excel are used daily. This position is also responsible for managing the sales and service processes working directly with our supplier’s teams and notifying retailers of new products, coordinating marketing efforts, and participating in industry events requiring occasional overnight travel. The Ecommerce Account Manager is responsible for assigned accounts and acts as the point person for all business related to the specified supplier and account.
Qualifications
- Previous relationship management experience
- Proficient in Excel, Word, and Outlook software
- Excellent time and project management skills
- Detail oriented and proficient in data entry
- Possess strong written and verbal communication skills
- Basic math skills to be used for sales and event analysis, planning and pricing
- Ability to think outside the box when working with Supplier and Customers to create solutions that create value to all
- Comfortable interfacing with all levels of multiple organizations
- Present positive attitude, strong work ethic and professionalism always
- Possess strong problem-solving skills
Responsibilities
- Maintain, strengthen, and grow Supplier and Customer relationships through comprehensive strategy, oversight, and management of accounts
- Act as the main point of contact for Supplier and Customers to ensure that business needs and desires are being met in a timely and efficient manner.
- Develop and present strategies, sales presentations, and play an active and valuable role during the presentation process
- Collect, organize, create, and present project briefs to Supplier, Customers, and internal teams
- Assess Supplier and Customer objectives and goals to provide clear, concise direction to internal teams regarding strategic interactive marketing goals throughout project lifecycle
- Facilitate and be accountable for Supplier and Customer projects with special attention to tracking and management of resource consumption
- Provide clear and detailed communication, both written and verbal, for Supplier, Customers, Partners, and internal teams
- Proactively identify project risks and create mitigation strategies
- Keep Supplier and Customers informed on new techniques, strategies, and opportunities to improve their marketing efforts
- Represent Supplier at industry and networking events requiring occasional travel
Additional information
- Candidate Requirements:
- High School Diploma required- College Degree Preferred
- Reliable transportation
- Legal right to work in US without employer sponsorship
- Clear criminal history
- Clear drug screen at hire & random drug tests
- All your information will be kept confidential according to EEO guidelines.
Salary : $0
