Customer Service Specialist- HIRING NOW!

Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we’ve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio. The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better! Our Team Makes Us EXTRAordinary Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team. Offering a Career Path Paved with Innovation and Satisfaction Attracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs! An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work. As a Customer Service Specialist, you will create transformative interactions that make a difference in someone's life today. You will be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. Grow with us! We value great communicators who are outgoing and passionate about helping people and their team. We invest in your development so that we can all make positive impacts in our community. Your Responsibilities Meet sales goals through unit rentals, unit insurance, moving supplies, and positive reviews Daily Lock Checks/Property Walks Collaborating and communicating with vendors Serve and guide new customers through rental processes and agreements Maintain Extra Clean standards for office, units, and property– sweeping, mopping, and minor maintenance Able to lift 50 lbs Occasionally run errands for the facility and travel to nearby store locations Effectively communicate and craft professional emails Your Qualifications and Skills Customer service/sales experience preferred Strong computer skills and phone presence Valid driver’s license with access to reliable transportation High school diploma or GED equivalent Critical thinker who is detail-oriented and enjoys problem-solving Self-starter and able to work independently Benefits We Offer You A work/life balance with a 5-day workweek (no Sundays) and be off work by 6pm. Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay monthly bonus opportunity Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution EXTRA Healthy Wellness Program with rewards towards your medical premium Education support program (pursuit of bachelor’s degree) BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Note: We welcome candidates with the following experience: Cashier/Sales/Retail, Store Associate, Customer Service, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car/ RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead, Sales Specialist, restaurant, site management, and/or other customer-centered sales roles, etc. We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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