What are the responsibilities and job description for the Executive Administrator - Customer Support Representative position at Exxon Mobil Corporation?
We are looking for a new executive assistant to support our executive team. You will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly you should have a detailed understanding of the full Microsoft Office suite, be extremely fast at solving problems and have experience as an executive or administration assistant in the past.
Executive Assistant Job Responsibilities:
- Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
- Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
- Welcomes guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries.
- Prepares reports by collecting and analyzing information.
- Represents the executive by attending meetings in the executive’s absence and speaking for the executive.
- Maintains customer confidence and protects operations by keeping information confidential.
- Completes projects by assigning work to clerical staff and following up on results.
- Secures information by completing database backups.
- Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Executive Assistant Skills and Qualifications:
- Written and verbal communication skills
- Reporting skills
- Supply management
- Scheduling
- Computer software skills including - Microsoft Office
- Organization skills
- Time management skills
- Presentation skills
- Office equipment maintenance
- Travel logistics