PRODUCTION ADMINISTRATOR

Duties and Responsibilities

FABco, LLC. is seeking dedicated and enthusiastic candidates for the position of Production Administrator. This person is responsible for providing a variety of administrative assistance to both the production and office staff. This position reports to the Operations Manager.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Compute, record, and proofread data and other information, such as records or reports.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Review files, records, and other documents to obtain information to respond to requests.
• Deliver messages and run errands.
• Inventory and order materials, supplies, and services.
• Complete work schedules, manage calendars, and arrange appointments.
• Troubleshoot problems involving office equipment, such as computer hardware and software.
• Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
• Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
• Confer with department supervisors or other personnel to assess progress and discuss needed changes.
• Discuss production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
• Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
• Record production data, including volume produced, consumption of raw materials, or quality control measures.
• Requisition and maintain inventories of materials or supplies necessary to meet production demands.
• Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
• Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.
• Maintain files, such as maintenance records, bills of lading, or cost reports.
• Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.

Qualifications and Knowledge

• High School Diploma required (some college preferred)
• Computer proficiency and Microsoft Word, Excel, Adobe and/or equivalent PDF Editor required
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records
• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Must be able to work in a fast-paced, sometimes high stress environment. Some evening and early work required. Standard office environment, but sometimes required to walkabout through the production shop.