What are the responsibilities and job description for the Med Spa Manager position at Facial Mania Med Spa?
About Us
Do you have a passion for health and beauty? Join our talented and growing team
at Facial Mania Med Spa. Facial Mania Med Spa is a young and innovative Medical
Spa franchise based in Florida. We offer Skin Care, Medical Aesthetics, Injectables, Body Treatments, in a Luxurious and Affordable Med Spa. Our locations are looking to hire motivated employees to improve the customer experience.
Facial Mania Med Spa is seeking a pro-active, experienced and customer service
oriented Spa Manager and front desk Manager to work in our brand new location in St. Petersburg. The ideal candidate is a strong, motivated, enthusiastic and with sales skills, proficient in CRMs and practice management systems.
Minimum Qualifications:
- Prior experience as a front desk receptionist
- Strong focus on customer service
- Excellent verbal and written English communication skills
- Pleasant and professional phone demeanor
- Strong attention to detail, ability to follow up, follow through and complete work on time
- Proficient in CRMs and Practice Management systems
- Must be proficient with computers and general office equipment
- Ability to work in a fast pace environment
- Team player
- Experience working in medical practice or spa preferred
Responsibilities/Duties (including but not limited to):
- Experience, Talent and Skills to properly the operations of a Medical Spa
- Using CRMs and Practice Management systems
- Greet customers and visitors and answer their general office questions
- Register customers, verify and update data, assist customers in completing
- forms and document all the information received
- Explains services to the customers, collect payments
- Monitor and schedule customers and providers appointments
- Answer, screen and direct telephone calls, emails, text messages, messages from social media platforms
- Maintain work area and lobby in a neat and orderly manner at all times
- General office work
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Tips
Work Location: One location