Service Technician

Responsible for traveling to customer sites for conducting installations of new or replacement Fairbanks Scales weighing equipment such as truck or rail scales, floor scales, or industrial scales, performing preventative maintenance, inspecting, diagnosing, and repairing our weighing instruments of all capacities and applications to ensure they are calibrated and operating correctly and give accurate readings.

Essential Job Duties:

• Provide installation, maintenance, and field service repair and inspection services on weighing equipment using testing devices, gauges, and other tools and equipment
• Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation of repair assignment
• Discuss assignment with customer and inspect installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications
• Complete job hazard analysis ensuring safety protocols and PPE are in place before starting any task
• Test electrical components and replace faulty components
• Conduct routine preventative maintenance according to established guidelines and schedules, verifying dimensions and tolerances using measuring instruments
• Train customer's staff in operation of equipment
• Properly maintain all equipment, tools, and facilities for safe operation
• Set up, operate, and troubleshoot a variety of machines and/or equipment on customer site in accordance with established procedures and guidelines
• Accurate and timely completion of all reporting. This includes but is not limited to customer tasks, test reports, time reporting, safety records, inventory, driving or activity logs, etc.
• Plan routes and schedule service to meet customer appointments in a timely manner
• Comply with truck driving rules and regulations (size, weight, route designations, parking, and break periods) as well as with company policies and procedures
• Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
• Timely completion of training programs as assigned
• Maintain parts inventory and order parts as necessary
• Follow all Federal, State, local, regulations, and Company Safety policies
• Represent Fairbanks Scales in a professional and ethical manner at all times