What are the responsibilities and job description for the Credit Manager position at Faire?
About this role
Faire’s Risk team is seeking a highly strategic, operational, and experienced Credit Manager to develop, manage, and scale our underwriting team, product, and processes.
You will
- Manage, develop, and grow a team of underwriting analysts
- Employ a data-driven approach to identifying opportunity areas, testing hypotheses, making recommendations, and executing on initiatives that enhance our underwriting operations and strategy
- Work cross-functionally with teams such as Data Science, Engineering, and Product to enhance our underwriting strategy, processes, and product offerings
- Monitor and manage Faire’s credit exposure via evaluating creditworthiness of businesses and coaching/guiding your team to do the same
- Verify small businesses (retailers) using social media, geolocation data, or by requesting additional information from them as necessary
- Develop frameworks, policies and procedures to enhance and scale our underwriting operations
- Determine and report on key performance metrics
- Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience
Qualifications
- Minimum of 5 years of experience across operational roles with experience in underwriting or credit roles at a high-growth tech company and/or in financial services
- Strong foundational knowledge of finance, credit, underwriting, payments
- Previous experience directly managing and hiring people
- Strong analytical, decision-making, and financial evaluation skills; SQL preferred
- Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email and phone
- Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
- Ability to work with others in a closely collaborative team environment
- Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you’re willing to do what needs to be done for the success of your team and you are comfortable with change
Credit Union Manager
UNITE Credit Union -
Cedar, IA
Credit Risk Manager
Fedex Employee Credit Association -
Memphis, TN
Credit Union Branch Manager
USC Credit Union -
Los Angeles, CA
