What are the responsibilities and job description for the Maintenance Supervisor position at Fairfield Residential?
$1,000 Sign-On Bonus*
Maintenance Supervisor
ABOUT THIS ASSOCIATE:
Fairfield Residential properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.
The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.
This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Supervisor positions.
THIS POSITION MAY BE RIGHT FOR YOU IF:
YOU TAKE PRIDE IN YOUR SKILLS especially in the areas of electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural and appliances.
YOU'RE A DEDICATED INSPECTOR with strong technical skills diagnosing maintenance issues.
YOU VALUE HARD WORK and exhibit this as a leader for your team.
YOU ARE TECH SAVVY especially with the Microsoft Office suite and Yardi (or similar) software.
YOU STAY ON TOP OF IT by noticing the details and with your superior time management and organizational skills.
YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility.
YOU ARE DRIVEN BY CUSTOMER SATISFACTION and work diligently to maintain their happiness.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
PROPERTY MAINTENANCE
Perform, schedule and supervise maintenance repairs throughout the property.
Schedule, monitor and conduct preventative maintenance.
Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
OPERATIONS
Use Yardi (or similar) property management software to manage open service repair requests
Create and manage a budget while maintaining an accurate inventory of maintenance items.
Ensure that policies and procedures as well as safety and compliance expectations are met.
TEAM MANAGEMENT & CUSTOMER SERVICE
Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
Provide timely and constructive performance feedback and light mediation.
Deliver outstanding customer service to all residents.
WHAT YOU'LL NEED ON DAY ONE:
Three or more years' hands-on building maintenance experience required.
Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
Ability to read and comprehend budgets.
Supervisory experience required.
Apartment experience strongly preferred.
Experience with Yardi or other property management accounting software.
High school diploma or equivalent required.
HVAC-EPA (Type II) or EPA Universal certification is required.
Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
Ability to read, write, understand, and communicate in English.
Experience using Microsoft Outlook, Word, and Excel.
Professional verbal and written communication skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.
A valid driver's license and reliable transportation is required.
Availability to be on-call and responsive to after hour emergencies.
Ability to work a flexible schedule to include weekends, evenings and holidays.
*The sign on bonus, less usual deductions, will be paid following the completion of 90 days of employment.
Estimated Rate of Pay:
$35.00 - $42.00
This position is non-exempt; the range above reflects hourly rates.
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The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.