Reservation coordinator

FAIRMONT
Austin, TX Full Time
POSTED ON 9/12/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Reservation coordinator position at FAIRMONT?

Job Description

Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following :

Responsibilities

Consistently offer professional, friendly and engaging service

Book and enter room reservation requests using the Property Management System

Enter rooming lists while ensuring accuracy, as required

Update reservations ensuring a flawless check in and check out process

Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities

Liaise with Sales and other departments as required

Answer telephone and email inquiries in a timely manner

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned

What is in it for you :

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary shift meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and Educational Assistance for further development

Opportunity to develop your talent and grow within your property and across the world!

Last updated : 2024-09-12

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