Product Business Manager/Consultant

Fairview Health Services
Minneapolis, MN Other
POSTED ON 4/22/2022 CLOSED ON 11/21/2022

Job Posting for Product Business Manager/Consultant at Fairview Health Services

Overview

As a critical member of our Specialty Pharmacy team, you will help to develop, capture, and drive the future of Specialty Pharmacy. Your strong history of consulting, documenting (as-is) and creating to-be processes, gathering stakeholder feedback to create business requirements, analyzing data, and using these inputs to support the creation of new products and services for the benefit of our patients, will position you well for this opportunity.

As a Business Manager/Consultant within the Fairview Specialty Pharmacy Team you will be empowered to support short and long term operational/strategic business activities; develop, enhance, and maintain product and operational information and models that will have an impact on business decisions. You will also have the opportunity to take the contributions and ideas from multiple Subject Matter Experts (SME’s) and thought leaders and create valuable solutions to improve the health care system.


Responsibilities

  • Develop product strategies and deliver on initiatives which create value for the benefit of Fairview, our payer clients, and our patients by collaborating with leadership and staff (Specialty Development, IT and Operations)
  • Leads process improvement teams directly supporting Specialty Pharmacy Development goals.
  • Using a process-oriented and data-informed approach, this role will work across the organization to understand the “current state” or “as-is” programs, processes, and/or products and then create business requirements to create the “to-be” programs, processes, and/or products.
  • Working with clinical and business subject matter experts (SME) to capture business requirements to support the development of reports
  • Proactively communicate with Specialty Pharmacy Leadership and staff regarding progress of Specialty Development programs and projects as needed.
  • This position acts as a liaison between technical, non-technical, business and clinical staff to ensure the solutions meet the business needs and are completed to the highest standards

Qualifications

Required

 

Education

  • Bachelor’s degree in Business, Healthcare Administration, Pharmacy, Mathematics or related field or equivalent combination of education and/or related work experience

Experience:

 

Strong ability to consult and communicate with internal and external leadership and customers regarding cross functional development initiatives, including 3 years experience healthcare consulting in the areas of program development, finance, and/or operations management

 

Strong analytical, problem solving and business skills and experience, including:

  • 3 years experience gathering requirements from the client/business and documenting
  • 3 years experience as a Senior Business Analysis or Process Analyst /Program Manager
  • 3 years experience in developing process flows, mapping, depicting current and future state/ added Program Development/Program Management
  • 3 years experience within a matrixed organization in the healthcare, pharmacy and/or insurance industry

Demonstrated ability to take ideas from inception to implementation; including the ability to implement, execute, manage and measure

 

Ability to collect and synthesize complex information, making it relevant, understandable, and actionable.

 

3 years using business intelligence, data analytics, and/or visualization tools such as Microsoft PowerBi, Tableau, Google (Looker), Wyn Enterprise, etc.

 

3 years proficiency working w/MS Excel e.g. formulas, calcs, pivot tables, and VLOOKUP

 

Ability to problem solve including research conflicting and/or inaccurate data

 

Working knowledge of relational databases, database structures

 

Strong collaborator with ability to influence without direct control

 

Preferred

Education

  • Master’s in Public Health or Pharmacy or equivalent combination of education and/or related work experience

 

Experience

  • Consulting background within the healthcare industry; financial, product and/or operation management
  • Strong proficiency with Microsoft Word, Powerpoint, Excel, Access, and Visio
  • Working knowledge of relational databases, database structure
  • Business Architect experience
  • Solid background in data analysis using statistical methods
  • Advanced knowledge of Minitab or other statistical analysis tool(s) (i.e. SAS, SPSS, R)
  • Some VBA and/or SQL programming skill preferred, but not required.
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