Help Desk Technician

FalconTek
Washington, DC Full Time
POSTED ON 12/5/2021 CLOSED ON 2/4/2022

What are the responsibilities and job description for the Help Desk Technician position at FalconTek?

We are looking for a Help Desk Technician to help out on a short term project in the DC area. The technician would assist in setting up the physical computer work spaces for a federal agency as well as provide basic tier 1 support to include software updates. Additionally the Help Desk Technician would be responsible for assisting user set up hardware.

Responsibilities

  • Set up computer workstations
  • Update operating systems/drivers
  • Set up user hardware

Requirements

  • 1 year years of experience working in a help desk support role
  • Pass a Background check
  • Available to work onsite during normal business hours (8 hours a day)
  • Strong communication both verbally and written
  • HS diploma or GED required

Job Types: Full-time, Contract, Temporary

Pay: $30.15 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

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