What are the responsibilities and job description for the Medical Receptionist position at Family Practice Centre?
```Duties```
- Greet and check-in patients upon arrival at the medical office
- Schedule and confirm patient appointments using the scheduling system (Eaglesoft, Dentrix, eClinicalWorks, etc.)
- Collect and update patient information, including medical history and insurance details
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
```Qualifications```
- Previous experience as a medical receptionist or in a similar role preferred
- Knowledge of front desk procedures in a medical or dental office setting
- Familiarity with dental office terminology and procedures is a plus
- Proficiency in using electronic medical record (EMR) systems such as Eaglesoft, Dentrix, or eClinicalWorks
- Strong communication skills and ability to interact professionally with patients and staff
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Understanding of HIPAA regulations and patient confidentiality
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive compensation and benefits packages for our employees.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
Healthcare setting:
- Clinic
Medical specialties:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person