Product Analyst - Associate (Hybrid)

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

As a valued colleague on our team, you will assist the team in supporting the product lifecycle, providing tactical support across product areas, assessing product needs, assisting with conducting product backlog maintenance, and managing plans, issues, and risks for products.

THE IMPACT YOU WILL MAKE

The Product Analyst - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Gather information about new or existing products.
• Assist in the assessment of current state of product to discover additional needs.
• Carry out assigned tasks related to the design, development, testing, and evaluation of products.
• Assist the team and coordinate activities that allow the support of multiple internal clients.
• Provide product support to internal clients as part of change management and the ongoing product life cycle.
• Support the team on projects regarding product strategy and customer outreach.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 2 years related experience
• Adept at communicating with a broad range of stakeholders with varying degrees of technical experience
• Capable of playing a key role in the design and management of digital products, including supporting the product roadmap, translating design requirements, and working in an Agile Software development environment
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Experience gathering accurate information to explain concepts and answer critical questions
• Experience working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Skilled in the core Microsoft Office Suite: Excel, PowerPoint, Word

Desired Experiences

• Bachelor’s degree or equivalent
• Financial Services industry experience
• Experience with testing and evaluating software, usability testing, UAT, and using relevant product testing technology
• Familiarity with business process mapping concepts
• Can determine causes of operating errors and take corrective action
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Experience with Cloud-based applications
• Administration of the Salesforce.com platform
• Experience using Atlassian JIRA and Confluence
• Experience using Salesforce
• Experience using SharePoint and Microsoft Teams

In response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.