Tenant Coordinator

JOB SUMMARY: The Tenant Coordinator will collaborate with the management team on the day to day operations of a class A commercial real estate property. Serves as the primary daily contact for customers and administration of management services.

PROPERTY MANAGEMENT RESPONSIBILITIES:

• Assist the Property Management team in promoting, establishing and maintaining positive relations with the tenants and with the day-to-day operations of the property.
• Monitor work orders to ensure all requests are responded to in a timely manner and follow-up with customers to ensure service requests are completed to their satisfaction.
• Accounts payable: Code, process and track invoices for management approval and budget guidelines.
• Accounts Receivable: Run monthly receivable reports for review and collection. Generate late notices per lease agreements.
• Assist in the preparation of monthly and quarterly financial reports and the preparation of yearly operating budget.
• Maintain monthly rent roll for tenants and coordinate scheduled charges with accounting.
• Process Tenant Billings: Track tenant utility, work order and improvement charges and bill back on monthly basis.
• Coordinate parking and security card access program.
• Assist in tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection.
• Perform routine cleaning inspections to ensure compliance with building and management standards.
• Act as liaison between senior management and clientele to ensure favorable relations.
• Assist in the solicitation of bids and prepare vendor service contracts.
• Maintain insurance certificate for vendors and tenants.
• Lease Administration: Prepare lease abstracts and have a solid understanding of landlord/tenant lease obligations.

ADMINISTRATIVE RESPONSIBILITIES:

• Reception: Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
• Maintain office equipment, service contracts, organize and purchase supplies.
• Prepare general correspondence and memos.
• Update and file all documents for vendors and tenants.
• Maintain and update customer contact database.
• Organize, compile and prepare reports for distribution.
• Support other special requests or projects as requested.

QUALIFICATIONS:

• Associates or Bachelor’s degree preferred.
• 3 to 5 years of previous accounting experience preferred.
• Prior administrative experience and experience in property and real estate management highly desirable.
• Proven customer service and problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to determine needs and achieve results without close supervision.
• Demonstrated proficiency with computer programs to include Microsoft Office (Word/Excel).
• Ability to organize and coordinate work efficiently and set priorities.
• Ability to work independently and as part of a team.
• Consistently projects professionalism.
• Ability to work under pressure and effectively meet deadlines.
• Ability to communicate effectively and courteously in challenging situations.

COMPENSATTION

Salary commensurate with experience and includes a company profit sharing program and performance-based bonus.

BENEFITS

Farley White offers an attractive benefits package available immediate upon hire which includes health, dental, retirement savings program with company match, short & long-term disability, life insurance, pre-tax medical expense savings program, paid parental leave, generous paid time off and company holidays.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Financial accounting: 1 year (Preferred)
• Property Management: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location