Citrix Administrator

Our client in Beachwood Ohio is seeking a Citrix Administrator for a 6 month contract role.
Candidates may work remote for the duration of this role.

Top skills required for the Citrix Administrator:

• Bachelor Degree (Preferred) & 3 years’ experience or high school diploma & 5 years’ experience
• Possesses a detailed technical understanding of systems and technologies; primary technologies include:

• PC/Server physical and virtual hardware
• Microsoft Windows 10/11 – Microsoft Windows Server 2012, 2016, 2019 and 2022
• Citrix Workspace Products – Expert (Virtual Apps and Desktops)
• Citrix Hypervisors
• Citrix Enterprise Laying Manager (ELM) – preferred
• Azure virtual desktop experience - preferred

Benefits:

As a W2 contract employee of Fast Switch you are eligible to participate in the following benefits we offer:

• Our 401(k) has a 3% match that vests immediately.
• Health, Dental and Vision Insurance
• Our healthcare plan is a high deductible plan with a health savings account (HSA). The deductions will be withheld pre-tax, saving you taxes on the premium.
• Short and Long Term Disability insurance is provided to all eligible Team Members.

Citrix Administrator Overview:

The Citrix Administrator will provide Citrix application delivery and support for users globally. This role requires alignment and participation on enterprise-wide projects for application delivery as well as managing incidents and requests via IT ticketing system, meeting defined SLA’s.

Responsibilities

• Participate in Citrix design, performance-monitoring, tuning, scripting, upgrades and maintenance of production Citrix systems
• Participate as Citrix resource for projects requiring virtualization of their application via Citrix. Multiple projects in flight at any given time.
• Responsible to respond to incidents and requests where clients are having issues with Citrix systems following ITIL (as required).
• Works as technical lead where analysis of situations requires in-depth root cause analysis (problem management) and troubleshooting skills. Includes driving resolution and communicating status during critical, high impact incidents.
• Participate in an on-call schedule for 24/7 support.
• Provide knowledge transfers, documentation and training as required to other team members.

Requirements

• Bachelor Degree (Preferred) & 3 years’ experience or high school diploma & 5 years’ experience
• Works independently with only high-level guidance from Manager.
• Position Criteria:
  • Business Acumen – Intermediate level
• Possesses a detailed technical understanding of systems and technologies; primary technologies include:
  • PC/Server physical and virtual hardware
  • Microsoft Windows 10/11 – Microsoft Windows Server 2012, 2016, 2019 and 2022
  • Citrix Workspace Products – Expert (Virtual Apps and Desktops)
  • Citrix Hypervisors
  • Citrix Enterprise Laying Manager (ELM) – preferred
  • Azure virtual desktop experience - preferred
• Responsible for working collaboratively with the ECT team and across IT functions including SIS, Security and Infrastructure to ensure alignment with key stakeholders.

Desired Skills

• Strong communication skills (verbal and written) to administer a highly visible program
• Strong organizational skills to manage multiple activities/projects across time zones / regions.
• Can work independently and in teams settings.

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