What are the responsibilities and job description for the Customer Solutions Consultant position at Fastenal?
Job Description
8200 NW 93rd Street, Suite 3, Medley, FL 33166
FLMI6 Public Store
Full-Time Shift(s):
MON TUE WED THU FRI 7:00 am-5:00 pm
OVERVIEW:
Working as Full-Time Customer Solutions Consultant, you will utilize all Fastenal supply chain and inventory management solutions. Using these you will prospect for new sales opportunities along with growing existing business.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Managing the assigned "Book of Business"
o Meeting and exceeding key performance metrics
o Seeking and developing new business partnerships
o Expanding market share and profitability of current business partnerships
o Collaborating with National sales teams, local sales teams, and leadership on customer specific strategies
o Facilitating the establishment and execution of value generating programs
o Developing and presenting business review meetings with customers within the "Book of Business"
o Continuously providing exceptional customer service
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess 2 years of related industry sales work experience
o Excellent written and oral communication skills
o Proficient using Microsoft Office Suite
o Highly motivated, self directed and customer service oriented
o Demonstrate strong organization, planning and prioritizing abilities
o Exhibit strong problem solving, deductive reasoning and decision making skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Work independently as well as in a team environment
o Learn and perform multiple tasks in a fast paced environment
o Willingness to travel 50% with overnights required
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Comply with the Federal Contractor Vaccine Mandate through vaccination or approved exemption prior to the start of employment (applicable in the US ONLY)
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
o Ability to speak Spanish
o Possess a degree in Business, Marketing, Operations or a related field of study
o Demonstrate knowledge of material management programs and cost savings documentation
o Prior experience in key account sales
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with approximately 3,200 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
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