Lab Technician

Introduction

As a lab technician, you will assist in many aspects of the day-to-day clinic operations. This includes performing drug tests, processing payments/billing and answering incoming phone calls from customers.

Primary Responsibilities

• Handle customer inquiries and schedule appointments for testing services.
• Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
• Maintain accurate records of tests performed and any follow-up steps that may be required to ensure accurate and timely results are reported to clients.
• Follow proper chain of custody collection procedures, package and ship specimens to our lab partners and accurately complete required forms.
• Collect payment for services rendered and assist with client invoicing process using QuickBooks.
• Transmit test results to clients using appropriate reporting protocols, as specified by client companies.
• Professionally represent Fastest Labs services to prospective customers and provide pricing info when needed.
• Monitor inventory of testing supplies.

Secondary Responsibilities

• Maintain a clean and organized reception, front desk and testing areas.
• Contribute to a positive work environment
• Perform necessary office functions and other related duties as assigned.

Essential Qualifications

• A positive attitude and a customer service mindset
• Excellent communication skills, including being a good listener and able to effectively communicate with customers and vendors both verbally and via written communication.
• Effective organizational skills and a strong attention to detail

Additional Requirements

• Ability to use a personal computer, including familiarity with Google Mail, Excel, Word, etc.
• Ability to lift up to 35 pounds, bending, kneeling, reaching, carrying and sitting at a desk for extended periods.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Ability to Commute:

• Bensalem, PA 19020 (Required)

Work Location: In person

Salary : $19 - $21