What are the responsibilities and job description for the Sales Enablement Manager position at FastSpring?
The Opportunity:
The Sales Enablement Manager will be an integral member of the Global Sales team responsible for driving successful enablement strategies. Reporting to the Director of Sales Operations, this is an exciting opportunity to work on a global scale empowering our sales teams with the tools, resources, and knowledge they need to succeed. This person will collaborate across teams (Sales, Product, Marketing, Operations, Customer teams, and leadership) to drive results, enhance productivity, and contribute to the overall success of the sales organization.
This position allows for remote work, enabling you to contribute from anywhere in the US.
- Master the ecommerce and payments industry, along with FastSpring's products, key value propositions to develop precise and impactful sales enablement materials and training programs.
- Understand FastSpring’s sales process inside and out (including shadowing Sales Reps and Sales Engineers) to gain the context necessary to make your materials and training relevant.
- Design and implement onboarding and ongoing sales enablement programs and projects, including but not limited to skills and process training.
- Create educational materials, resources, and tools to support ongoing learning and development.
- Spearhead the standardization and delivery of compelling product decks, demos, and call scripts, ensuring consistency in client messaging, while collaborating on the design and building process to enhance the overall effectiveness.
- Design and develop hands-on application exercises to be conducted during training sessions, fostering active participation and ensuring a robust comprehension of the training content by the Sales team.
- Transform product releases into relevant, actionable, and usable training materials for the sales team.
- Utilize a data-driven approach to measure and analyze the efficacy of training programs and pinpoint opportunities for enhancement. Identify and report on the effectiveness of learning initiatives and materials for the team. Partner with go-to-market leadership to refine these programs and ensure they are successful through scale.
- Implement and reinforce sales process training methodologies, ensuring continuous learning and skill development throughout the sales team.
- Collaborate with cross-functional teams on enablement priorities, including Product, Marketing, P&C and others.
- Tailor training to meet different motivations and learning styles of individual team members.
- Manage and maintain internal sales knowledge base.
- Provide thought leadership and stay updated on FinTech Payments industry best practices and technology, and incorporate relevant content into training programs.
- Foster a collaborative environment by encouraging open communication and feedback.
Skills & Qualifications:
- 3 years of proven success in a high-performance sales enablement or training capacity preferably in B2B, SaaS, and FinTech environments.
- Bachelor's or Master’s degree in a field such as Business Administration, Sales, Marketing, or demonstrate equivalent and relevant work experience.
- Dynamic communicator skilled at engaging reps proactively and driving change
- Expertise with Selling Through Curiosity (STC) Sales training methodology is a big plus.
- Understanding a variety of other best practice sales process training frameworks like SalesHood, MEDDIC, Sandler, Challenger method, SPIN, Miller Heiman Strategic Selling frameworks is also beneficial.
- Comfortable in working with a highly technical sales process and complex multilayered financial infrastructure.
- Passion for solving complex problems.
- Strong critical thinking skills to identify inefficiencies and create improvements (A strong point of view on enablement techniques and best-practices, using tools like Gong, uHubs and other training platforms, as well as your preferred Sales Job Aids & frameworks).
- Intellectually curious self-starter comfortable with identifying new and innovative training methods.