What are the responsibilities and job description for the N/U BDC position at Fayetteville Toyota?
Job Title: BDC Sales Coordinator (Business Development Coordinator)
Job Class: Sales
We are looking for a qualified Internet lead specialist to join our team. If you are looking to join a team of professional and enthusiastic individuals please apply now. Our Company is dedicated to the success of its employees, we offer job training and advancement opportunities.
Responsibilities:
- Excellent phone skills-must be able to answer calls in a prompt, professional and courteous manner.
- Process incoming and outgoing sales calls, schedule and follow up with appointments
- Follow up on leads that customers have sent who want to sell us their vehicle.
- Ensure a high quality, effective and professional experience for every customer
- Manage and track appointment logs and vehicle purchase logs
- Explain the process to every appointment. Give the customer the name of a manager that will be at the Dealership to greet them.
- Works with management to follow with customers to achieve high sales volume as well as high customer service standards.
- Ensure a thorough knowledge and understanding of products.
Requirements:
- Excellent written and verbal communications skills.
- Must meet monthly requirements set by dealership for leads, calls, appointments, shows, and sold.
- Knowledge of MS Office and other desktop software helpful.
- Strong attention to detail with strong documentation skills.
- Excellent client follow up abilities
- HS diploma or equivalent
Compensation and Benefits:
Compensation will be based on experience and performance bonuses. We offer competitive benefit packages in addition:
Health Insurance
Dental Insurance
Vision, Life, Disability
401(K) Plan
Vacation Pay
Vehicle Purchase Program