Director - Cash Services Support

Company Federal Reserve Bank of Boston Job Description Summary As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership. A requirement of this position is that the employee must be fully-vaccinated (1 or 2 shot vaccination) and boosted or qualify for an accommodation from the Bank’s vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank. This job is essential to Bank operations and will be an onsite role. Summary: This position is responsible for providing leadership and direction for the compliance function and training function, project and technical management support, as well as implementing critical strategies to achieve the Department and System's high priority strategic objectives. The Director sets direction and guides action plans and priorities to ensure all performance and budget targets are achieved. This position works in collaboration with others in the Department, the Bank, the System, Internal Audit, the Board of Governors, the Treasury’s Office of Compliance, and KPMG. The Director is a key member of the Department's leadership team. Principle Accountabilities: Hiring, training, coaching and developing a high performing work team. Develop business objectives that align with Bank and System objectives. monitor progress on performance objectives, conducting interim and meaningful annual performance evaluations, and promoting the achievement of professional development plans. Effectively coaches and develops staff and communicates feedback in a constructive and supportive manner. Fosters an environment that promotes knowledge sharing and creates an inclusive environment and a learning culture. Developing and monitoring internal controls and security safeguards relating to Cash Operations for the protection of Bank employees and assets; ensures maximum control and security of operations. Ensures compliance with all applicable Treasury, Federal Reserve System and other applicable internal and external policies and procedures, standards and quality measures, to ensure the highest level of public confidence and operational integrity. Oversees internal audits. Ensures preparedness for all Treasury (Office of Compliance) reviews, and Department audits. Collaborating closely with Finance and FedCash Services in the budget review process, including operating and capital budgets for the Cash Services Department. Monitors actual expenditures and explains budget variances. Recommend actions or expenditures to meet operational requirements. Facilitating strategic planning, including the development, design, and implementation and reporting of annual goals and objectives Providing project leadership and support for local and System initiatives. Provides consolidated, holistic reporting/dashboard and/or presentations on projects' status Developing and maintaining relationships with key stakeholders, such as FedCash Services, audit entities, and key customers and industry participants. Identifying opportunities for process improvements, emerging technologies, and business trends to leverage within the business. Drive innovation while managing risk. Influencing technology requirements and oversees SAFR requirements Preparing reports and correspondence, conducting studies and developing plans as required. Maintaining extensive knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Treasury Currency Operational Manual, District Procedure Manual and other Cash governing documents Supervision: This position is responsible for directly supervising 3-5 employees, indirectly no more than 10. Experience And Education: Graduate degree in a business or related program is preferred. Minimum 10 years related experience Certifications or direct experience in project management methodology (CAPM/PMP), CIA certification, and/or proficiency with data visualization tools (Tableau or Power BI) preferred. Knowledge of payments systems, Federal Reserve business operations, cash operations processes or exposure to a highly controlled/regulated environment preferred. The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service. All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Supervisory/Management Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice