Director-Utility Locating

Director, Utility Locating

POSITION SUMMARY

This position will oversee all contract expectations, Regional & State Operation Management, assist with budgeting & cost company requirements and damage prevention & compliance efforts in the Western part of the United States for Stake Center Locating.

KEY RESPONSIBILITIES

The Director, Utility Locating position will be responsible for performing the following duties:

• Flexible work schedule to include holidays and weekends.
• Assist with operations management, following with contract expectations.
• Assist with company goals in reaching financial and budgeting including labor/overtime and supply and field costs.
• Oversee the damage prevention efforts associated with eliminating and preventing damages with a special emphasis on high profile damages.
• Ensure regional and state operation management are complying with Stake Center expectations.
• Assist with training regarding company expectations to all management.
• Interact daily with Stake Center corporate departments as needed.
• Interact daily with upper field management of customers.
• Interact daily with regional, state, and operation management with relocating techs and or staffing concerns.
• Report to senior directors and or president of any field concerns that he/she sees (example would be late tickets per area)
• Ensure management is training techs based on CGA guidelines.
• Interact with off administration regarding escalated daily ticket calls, issues, etc.
• Consult with customers regarding print discrepancies.
• Report to senior director/president with any disciplinary measures that need to be taken.
• Analyze reports on contract compliance and report to senior management regarding any areas of non-compliance (example would be photo time/date stamp, late)
• Work with reporting administration to ensure monthly reporting is being delivered to customers per contractual obligations/expectations.
• Available for customer meetings
• Provide support to business development and attend locating business functions.
• Attend conference calls and provide support to field meetings with locate techs.
• Viewing late tickets and ensure protocol is followed across the country.
• Checking with management regarding GPS tracking for techs.

QUALIFICATIONS

• Minimum 5 years of experience managing at a regional level or equivalent job experience.
• Minimum of 10 years of experience in the locating business
• Understands production and fiber locator business pieces
• Understands damage prevention and able to apply it to everyday locate business
• Understands CGA locating guidelines and is certifiable if haven’t taken class
• Understands and is able to train any position in the business (Regional/State/Area Manager, Supervisor, Lead Techs, Locators, QC and Audit Techs, etc.,)