What are the responsibilities and job description for the Special Assignment Ops Manager position at FedEx Ground?
Position Type: Part time
Employee Type: Non-Exempt
Job Summary
FedEx Ground (FXG) is looking for a frontline manager. This Operations Manager role is crucial to FedEx and our commitment to serving as the engine of today’s e-commerce economy with our on-time delivery of millions of packages each day.
The best fit for this role is someone with the same drive for excellence, continuous improvement, and safety that FedEx strives to achieve each day. This person should have a strong ability to lead others and share our values of embracing a diverse, inclusive, and engaged workforce. More than 40% of our leaders at FedEx Ground started their FedEx careers on the front line. Come join a company with a passion for employee development and a future that is moving our economy forward.
What makes you a good fit for this role?• A background in leadership, mentoring and/or coaching
• Excellent verbal and written communication skills
• Experience and understanding of warehouse, sortation, transportation, or order fulfillment environments
• Experience performing basic computer functions
What you will do in this role (day-to-day):
• Embrace safety as a precondition for all that we do
• Lead and coach a team of Package Handlers
• Manage specific day-to-day operations within the facility
• Make your team feel valued and welcome through employee engagement
• Exhibit professionalism when leading and coaching a diverse team
Unique Job Elements
• Work a flexible schedule, including weekends, holidays, and during inclement weather
• A work environment that is not temperature controlled
• Work in a building with strict security requirements
• Contribute to a fast-paced team with constant package volume that must be safely handled throughout the building
Essential Functions
Customer Support, Quality Assurance & Support, Workforce Management, Support Across Customer Care Activities & Escalations
Minimum Education
Minimum Experience
Required Skills, Abilities and / or Licensure
• Ability to inspire a shared vision and empower and motivate a team
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
• Proven ability to apply sound business judgment to establish and accomplish goals
• Verbal and written communication skills necessary to communicate with various audience levels and group sizes
• Ability to effectively provide employees instruction on process and practice
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications
• Ability to mentor, coach and act as a knowledge resource to other employees.
Other Job Description Information
This FedEx Ground Opportunity is for a Special Assignment OPs Manager working on the Outbound Sort from 3pm - 9pm Sunday - Thursday.
Thank-You for your interest in employment Opportunities with FedEx Ground.
Address: 900 Rotterdam Industrial ParkBuilding 9
City: Schenectady
State: New York
Zip Code: 12306
Domicile Location: FXG-US/USA/P121/Schenectady
EEO Statement
FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce
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