What are the responsibilities and job description for the Welcome Center Clerk position at FedEx Logistics?
Location: Ogden, UT
Shift: 7am to 7pm, 2 week rotating schedule:
Week 1 - Off Mon/Tue, Work Wed/Thur/Fri, Off Sat/Sun
Week 2 - Work Mon/Tue, Off Wed/Thu/Fri, work Sat/Sun
General Summary….
Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard.
This position will be responsible for…..
Education/Experience
With or without accommodation:
Shift: 7am to 7pm, 2 week rotating schedule:
Week 1 - Off Mon/Tue, Work Wed/Thur/Fri, Off Sat/Sun
Week 2 - Work Mon/Tue, Off Wed/Thu/Fri, work Sat/Sun
General Summary….
Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard.
This position will be responsible for…..
- Inspect inbound and outbound trailers/containers.
- Document persons entering and leaving the yard.
- Document control on Bills of Landing (BOL’s), trailer/container inspection sheets.
- Interact with driver courteously, respectfully, and professionally.
- Check trailers/containers in and out using Warehouse Management System (WMS)
- Liaise with clerical and workflow staff.
- Answer phone calls from internal and external customers.
- Maintain access control and driver logs.
- Perform yard audits – reconciliation of current yard status versus data in WMS.
- Prioritize a high volume of emails at the start of shift and throughout day.
- Enforce safety policies, i.e. PPE, pedestrian traffic, speed limits, and other site policies.
- Report safety and security issues promptly.
Education/Experience
- High School Diploma or equivalent education and 1-2 years relevant experience.
- Excellent verbal and written communications skills.
- Customer service driven.
- Strong team player.
With or without accommodation:
- Ability to follow policies and procedures.
- Ability to read, write and interpret information.
- Ability to add, subtract, multiply and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit/walk/stand for up to 8 hours per day.
- Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
- Competitive Pay**: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
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