What are the responsibilities and job description for the Customer Service Agent position at FedEx?
Shift: Tuesday-Friday: 4 PM-10 PM and Saturday: 1 PM-6 PM
Guaranteed Hours
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.
Minimum Education
High School Diploma/G.E.D.
Knowledge, Skills and Abilities
Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.
CUSTOMER SERVICE AGENT NON DOT
PART TIME
Tuesday-Friday: 4 PM-10 PM and Saturday: 1 PM-6 PM
$21.24 PER HOUR PLUS BENEFITS
FedEx Express is absolutely, positively your best choice for a career.
Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?
Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?
This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world’s largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.
We’re excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:
https://www.fedex.com/en-us/about/working-at-fedex.html
FedEx Express is an AA/EEO/Veterans/Disabled EmployerFedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.
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