What are the responsibilities and job description for the Receptionist position at Feldman Ford?
Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 9 dealerships operating all across Michigan. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Core Values
- Honesty and Integrity
- Respectful
- Fanatical attention to detail
- Team Player
- Fun & Enthusiastic
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance and AD&D
- 401k
- Critical Illness Insurance
- Accident Insurance
- Short and Long Term Disability
Responsibilities:
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
Requirements:
- Experience with Microsoft Office suite is a plus
- Excellent communication skills
- Outgoing and positive demeanor
- Professional presentation
- Punctual with the ability to handle schedule flexibility
- Clean driving record and valid driver’s license
- Pass background check/drug test
- Maintains a professional appearance
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