What are the responsibilities and job description for the Account Manager position at Fello?
Are you an experienced Account Manager with a few years of client management under your belt - ready to take the next step in your career? Then we want to talk to you!
Our expanding Sales Team is looking for a dynamic, bright team player to join our rapidly growing tech company. As an Account Manager, you'll report directly to our VP of Sales to establish, support and grow relationships with our largest Partners and their customers. This is an amazing opportunity for a new professional to bring your world-class customer communication skills to the table while growing your role under a seasoned veteran.
In this role, you will be responsible for the following:
- Building and maintaining strong customer relationships with assigned key accounts
- Cultivating large opportunities with new prospects through strategic proposals and bids
- Addressing client needs and inquiries in a professional and timely manner
- Liaising with cross-functional teams including Sales Administration, Marketing and Customer Success to establish accurate quotes, develop proposals and ensure client satisfaction throughout their rental experience
- Monitor contract renewals and pricing agreements with clients and implement the renewals process
- Keep accurate records of client interactions and sales activities in the CRM system
- Represent the company at industry events, conferences and trade shows
Must Have:
- Minimum 3 years of Account Management experience on a Sales-oriented team
- Proven achievement of Sales targets and revenue growth within assigned accounts
- Exceptional customer service and verbal/written communication skills
- Ability to work in a team environment with a roll-up your sleeves attitude
- Strong work ethic and sound understanding of Account Management and Business Processes
- Excellent planning, multi-tasking and project management skills
- Experience with using a CRM system to maintain client communications, quotes, etc
- Specific experience using HubSpot, Aircall, Asana and/or Slack is a plus
APPLICATION SUBMISSION:
To learn more about Fello, visit Fello.com.
Salary commensurate with experience. Please send your resume and writing samples to melisa@fello.com
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Commission pay
Application Question(s):
- Do you have at least 1 year of experience using a CRM system?
Experience:
- Account management: 3 years (Required)
Work Location: In person
Salary : $65,000
