Head of Engineering

Fello is a platform where anyone going through life challenges can find affordable support and guidance from someone who has overcome the same challenges. Those seeking help can choose from a selection of peers who have “been there,” wherever and whenever the need arises. And for those who have experience to share, Fello offers the opportunity to be compensated for sharing hard-won lived experiences, while also making a meaningful impact on others’ lives.

Overview

As the first in-house engineering hire, you will play a pivotal role in driving the growth and success of our platform. You will be responsible for designing, building and maintaining the technology utilized by our customers and employees while building a team to bring our product and engineering capabilities in house. You will leverage your expertise with building and leading teams as well as driving execution across app development, web development, backend / infrastructure, data security, data science, and AI.

As a member of the start-up team, this role provides the unique opportunity to partner with and learn from a powerhouse team of executives with a proven track record of success, ranging from building the world's largest cannabis company, masterminding a multi-billion dollar two-way marketplace, leading a digital healthcare company to a staggering $18 billion exit, and guiding a legendary family business renowned for its foresight and creativity. This role offers not only a competitive salary and benefits package but also the potential for significant equity upside in a fast-growing company.

Responsibilities

• Lead the end-to-end development and deployment of our consumer-facing marketplace platform, spanning mobile apps, web applications, back-end systems, and data science components.
• Drive the architectural design and technical roadmap for the platform, ensuring scalability, reliability, and security to support rapid user growth and engagement.
• Collaborate with product management and design teams to translate business requirements and user needs into technical specifications and feature roadmaps.
• Build and manage a multidisciplinary technology team, including software engineers, data scientists, and platform specialists, fostering a culture of innovation, collaboration, and continuous learning.
• Implement best practices and standards for software development, quality assurance, and DevOps processes, ensuring efficient delivery and high-quality releases.
• Oversee the development and optimization of algorithms and machine learning models to enhance user experience, personalization, and marketplace dynamics.
• Establish and maintain partnerships with third-party technology providers, APIs, and data sources to augment platform capabilities and drive innovation.
• Monitor and analyze key metrics and user feedback to identify opportunities for product optimization and enhancement, iterating rapidly to deliver value to users.
• Stay abreast of emerging technologies, industry trends, and competitive landscape, evaluating their potential impact on our platform and advising on strategic opportunities.
• Lead by example, providing technical guidance, mentorship, and coaching to team members, and fostering a culture of continuous improvement and excellence.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred.
• 15 years of progressive experience in technology leadership roles, with a proven track record of success in developing and delivering complex software products/platforms and leading high-impact teams.
• Technical expertise in enterprise-grade mobile (iOS and Android) and web applications, HIPAA compliance, AWS, cloud computing, cyber security, HA/DR, CI/CD, DevOps, API integrations, AI and matching engines/models.
• Extensive knowledge of Swift, FireBase, PostgreSQL, containers, react, git, design patterns.
• Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strategic thinker with a forward-looking mindset, able to anticipate and address challenges proactively.
• Experience working in high-growth, fast-paced startups is a plus. Consumer marketplace or health-tech experience is a double-plus.
• Entrepreneurial spirit and passion for driving innovation and growth in a fast-paced startup environment.