What are the responsibilities and job description for the Showroom Coordinator position at Ferguson?
Job Description:
Ferguson is the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. The company is also a major distributor of HVAC equipment, fire protection systems, waterworks and industrial products and services. Ferguson and its subsidiaries serve customers in all 50 states, Puerto Rico, Mexico and the Caribbean.
Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Customer Coordinator.
Responsibilities:
- Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
- Answer and direct incoming phone calls with a positive demeanor
- Optimally communicate appointment policy
- Manage customer sign-ins, appointment book and customer job folders
- Maintain bid follow-up system and prepare literature packages
- Address “Thank You” cards to customers for full house selections
Qualifications:
- Have a high school diploma/GED or equivalent education.
- Experience in sales and customer service
- Strong interpersonal and communication skills: a phenomenal listener
- Basic knowledge of the following software applications: Word, Excel, Powerpoint, and Outlook
- Attention to detail in task oriented job responsibilities.
- Analytical thinking and an eye for business
- Strong communication and presentation skills
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
