What are the responsibilities and job description for the Cashier position at FF Corp?
Cashier
Consistently provides a quality product and customer service experience that completely satisfies guest expectations.
- Follows all Carl’s Jr. Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “Super star service”.
- Works assigned station(s) accurately and productively; cleans and stocks the stations area(s); performs other cleaning duties as assigned.
- Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
- Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.
Training and Development:
Strives to improve personal skills and performance level.
- Follows the steps outlined in the Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
- Communicates to immediate supervisor when additional training, guidance and practice is needed.
- Understands how each job responsibility in the restaurant impacts the Guest customers, other employees and overall operations.
- Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
- Is performance oriented and driven; understands performance expectations and is aware of performance results.
Job Expectations:
Consistently meets job expectations to positively impact the sales and profits of the restaurant.
- Contributes to restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
- Supports the goals, decisions and directives of Restaurant Management; performs additional duties and responsibilities as directed by Restaurant Management.
- Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
Policies & Standards:
- Follows and complies with all company policies standards, procedures and guidelines.
- Follows all Carl’s Jr. safety, security and emergency policies and procedures; maintain a safe and secure environment for employees and Guests.
- Hold self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.
Carl’s Jr. Shared Values:
Models and encourages Carl’s Jr. shared values.
- Is completely focused on and driven by the Guest
- Is of high personal integrity and treats all employees with honesty, respect and dignity.
- Contributes to an environment of trust to ensure honest, open and direct communication.
Is performance oriented and driven; understands performance expectations and is aware of performance results.
Requirements:
Education –
Enrollment in high school; high school diploma or equivalent is preferable. Good Verbal and written communication skills; is capable of communicating effectively with restaurant management, guest and co-workers; bi-lingual skills a plus.
Experience –
Must be a minimum of 16 years of age.
Transportation –
Must have telephone or other reliable method of communicating with the restaurant.
Hours –
Must be able and willing to work flexible hours, possibly including opening and closing shifts.
Skills and Abilities:
- Ability to work with others (as a team).
- Ability to comfortably interact with all Guests.
- Ability to look at the restaurant operations (from Guest viewpoint).
- Ability to meet performance standards for assigned tasks and duties.
- Ability to take initiative.
- Problem solving skills.
Physical Abilities:
Must be able to:
- Stand for long periods of time.
- Bend and stoop.
- Work around heat
- Work around others in close quarters
- Move throughout the restaurant to work specific stations or perform assigned tasks.
- Able to Lift 50 – 75 pounds comfortably.
Work with various cleaning products.
I understand and acknowledge that Friendly Franchise Corporation is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and, if I am hired Friendly Franchise Corporation will be my employer, not Carl's Jr. Restaurants LLC. Further, I understand and acknowledge that Friendly Franchise Corporation is not acting as an agent for Carl's Jr. Restaurants or any of its affiliates.
Additional Info
Minimum Age
16 years old