What are the responsibilities and job description for the Program Associate (Remote - NY) position at Fidelis Care?
You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
The Team Associate will be responsible for supporting the department by coordinating functions and completing administrative, telephonic and clerical duties as assigned.- Create spreadsheets with appropriate data, as requested and assigned; provide others with organized statistical reports or graphs.
- Problem-solve nonclinical issues; order and maintain such services as meals on wheels, DVRs, purchasing of medical supplies and non medical essentials.
- Provides phone coverage and clerical support to the team. Places follow-up telephone calls.
- Assists staff within teams to facilitate workflow and ensure efficient service to our customers.
- Coordinates/implements mailings.
- Assists in preparing monthly audits.
- Provides support to members of the department and supports various department functions.
- Handles data entry and maintains database.
- Handles follow-up telephone calls.
Our Comprehensive Benefits Package:
- Flexible work solutions including remote options, hybrid work schedules and dress flexibility
- Competitive pay
- Paid Time Off including paid holidays
- Health insurance coverage for you and dependents
- 401(k) and stock purchase plans
- Tuition reimbursement and best-in-class training and development
Education/Experience:
High School Diploma or equivalent. Minimum experience: 1 year. Previous experience within the healthcare insurance industry with provider relations preferred. Proficient in MS Word, Excel, Outlook and computer skills.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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