What are the responsibilities and job description for the Client Management Representative - Greater Hartford, CT Area position at Fidelity Investments Careers?
Job Description:
Client Management Representative
We have an exciting opportunity for a remote, licensed Client Management Representative in the Greater Hartford Metro area! While you will work from home, you must reside near the Greater Hartford area as occasional in-person participation with your peers is an important part of our culture. We offer virtual interviewing and onboarding, as well as access to our virtual training and support. You’ll have full access to work from home capability to support our clients remotely.
The Purpose of Your Role
As a Client Management Representative, you will help support and guide Fidelity clients who have a managed portfolio via phone. It is a direct customer contact role in which you will address the clients’ needs regarding managed accounts, serving as Advisory Services’ voice to the customer.
The Expertise We’re Looking For
FINRA Series 7 required
FINRA Series 63 and 65 or Series 66 licensed or ability to acquire upon hire
Minimum of 3 years of previous financial services experience
Broad based knowledge and understanding of general financial planning concepts, including managed solutions
Demonstrated relationship management skills and previous experience with client consultation
The Skills You Bring
Strong verbal and written communication skills
A comprehensive understanding of managed solutions and retirement offerings
Your ability to effectively influence others
A self-starter and problem solver with robust time management and organizational skills
Comfortable working independently, within the infrastructure of a large organization
The Value You Deliver
Educating clients on an ongoing basis regarding asset allocation
Conducting annual reviews of client’s profiles to ensure suitable portfolio allocations
Probing, uncovering, and incorporating all relevant financial and personal data to identify the most appropriate investment strategy and identify additional investment opportunities
Conducting welcome calls with new clients to solidify the relationship and outline the service model
Our Investments in You
Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance.
Certifications:
Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRACompany Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.
