Healthcare Implementation Analyst

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The Health & Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity.

The Expertise We're Looking For

• Bachelor's degree or equivalent years of industry experience

• 3 years of Health and Welfare benefits service experience

• 3 years of experience (and demonstrated competence, depth, and breadth) of professional experience

• Prior client implementation and\or platform migration experience a plus

• Experience in Agile preferred, but not required

• Proficient with Microsoft Office applications

The Purpose of Your Role

The H&W Implementation Benefit Analyst is a key member of the Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually improving your knowledge of our Health & Welfare benefits administration landscape.

The Skills You Bring

• Ability to independently handle one's own workload

• Regulatory and legislative knowledge in aligned service area

• Understanding of benefits administration systems

• Demonstrates superb communication skills (written and verbal)

• Ability to conduct analysis and document findings

• Procedure execution and process improvement

• Intermediate skills in MS Excel including VLOOKUP

The Value You Deliver

• Align, plan, and implement new product capability delivery with in-flight implementations

• Drive and / or support execution of key implementation activities (example: data conversion load).

• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements

• Collaborating with the Director- Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements

• Performing root cause analysis to identify gaps or trends for continuous improvement opportunities

• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable

• Crafting training material and reference material for participant services

• Assisting and mentoring the broader team

• Engaging in and/or leading ongoing courses to support continued personal development

In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:

Client Data/Readiness

• Provides end to end implementation project support

• Develops process control enhancements and reporting improvements

• Assists in establishing and crafting standard process protocols

• Completes required controls to ensure detailed execution/delivery and handoff

• Performs data conversion/transition data load/client validations and remediation

• Assists in the development, execution, and transition of interim needs

• Drive process improvements to improve efficiency, quality, client and associate satisfaction

• Uses analytical approach to problem solve

• Provide testing support by client teams as needed

How Your Work Impacts the Organization

Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.

Please see below for the salary range for work locations in Colorado only:

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Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

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Please see below for the salary range for work locations in California only:

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Please see below for the salary range for work locations in Washington only:

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.