Community associate

FIGS
Los Angeles, CA Full Time
POSTED ON 6/8/2024 CLOSED ON 6/11/2024

What are the responsibilities and job description for the Community associate position at FIGS?

FIGS is looking for a Part-Time Community Hub Associate. In this role, you will serve as the face of FIGS’ Century City store location.

You will provide FIGS’ customers with an awesome and memorable in-store shopping experience, while also assisting with all aspects of store operations.

This role will report directly to FIGS’ Store Manager.

What You’ll Do

  • Assist with all aspects of store set up
  • Maintain store appearance by keeping the merchandise organized, the sales floor stocked, and the store clean
  • Welcome and engage customers in meaningful conversations about FIGS’ brand and mission
  • Educate customers about FIGS’ products and our focus on fabric, fit, and function
  • Assist customers with finding their desired style, color, and size, and suggest complementary products where appropriate
  • Anticipate customer needs and go above and beyond to provide an exceptional FIGS experience
  • Support all cash wrap activities (purchases, returns, and exchanges)
  • Participate in all aspects of inventory management from counting inventory to providing insight on inventory replenishment needs
  • Track sales to ensure that daily goals are met
  • Support the planning and execution of all in-store events and initiatives

Qualifications :

  • Flexible schedule, with the ability to work weekends and holidays
  • Prior retail sales experience
  • Excellent interpersonal and communication skills
  • Fluency in English required; conversational Spanish skills a plus
  • Basic retail math and computer skills needed; experience with Shopify POS a plus
  • Ability to maintain attention to detail and solve problems in a fast-paced environment
  • Knowledge of or interest in fashion design a plus
  • All employees are expected to be available to work Black Friday (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Other must haves :

  • Proven work ethic and integrity
  • Entrepreneurial mindset
  • Desire to excel and grow with FIGS
  • 100% Awesome. Like our scrubs.

Please apply with your cover letter and resume to be considered.

FIGS Compensation

Pay Range

Hourly rate starts at $18 / hr

A Little Bit About Us

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.

We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price.

With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.

Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.

Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Last updated : 2024-06-08

Salary : $18

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