What are the responsibilities and job description for the Product Operations Analyst position at Finra?
The Senior Analyst will provide business analysis expertise for assigned product(s) in order to ensure that the product meets the needs of the business community it will serve. Develops project plans, represents the business user to the delivery team, and anticipates the needs of the end user. The Senior Analyst will be responsible for one or more complex projects with little or no supervision.
Essential Job Functions:
- Analyze business processes, functions and procedures to determine the most effective business systems technology to meet the needs of the business unit.
- Facilitate the flow of information between stakeholders to ensure a common understanding of needs and deliverables.
- Serve as a subject matter expert for one or more business processes and/or systems
- Independently interact with business units to ensure clarity of the problem/opportunity and elicit business requirements.
- Assess the capabilities of the business unit to understand the change needed to meet business needs and achieve strategic goals.
- Facilitate the solution selection/decision making process and provide the necessary information to enable the business unit to make an informed decision.
- Document business functions, processes and procedures, including as-is and to-be states and the changes necessary for this transformation.
- Recommend and implement new features and enhancements for the product team to develop.
- Support end-user feedback activities, such as, user acceptance testing and demonstration.
- Support change management tasks, such as, writing end-user documentation and delivering training.
- Facilitate design sessions for business solutions.
- Mentor less-senior analysts on the team.
- Identify and resolve business issues.
- Develop detailed understanding of the business being analyzed including the organizational structure and relationships that exist between business units and an understanding of the business impact on the request being addressed to provide better insight in solution recommendations.
- May use SQL to analyze data sources and check for anomalies.
Other Responsibilities:
- Perform other duties, as assigned.
Education/Experience Requirements:
- Bachelor’s degree in Computer Science, Information Systems or related discipline with at least six (6) years of related experience, or Master’s degree in Computer Science, Information Systems or related discipline with four (4) year of related experience, or equivalent training and/or work experience.
Essential Skills:
- Strong knowledge of Agile software development processes and creating common artifacts.
- Working knowledge of programming languages, including SQL, R, Python and any other related technology tools to conduct analysis.
- Excellent knowledge of business.
To be considered for this position, please submit an application.
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.
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Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.
Important Information
FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.
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As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.
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