Marketing Specialist

First Financial Bank
Terre Haute, IN Full Time
POSTED ON 9/4/2023 CLOSED ON 9/5/2023

What are the responsibilities and job description for the Marketing Specialist position at First Financial Bank?

First Financial Bank
Job Description

Job Title
Marketing Specialist

Status

Exempt


Reports To
Chief Marketing Officer

Summary
This position will learn all aspects of Marketing Department management and will assist the Chief Marketing Officer (“CMO”) in exceeding the Bank’s goals with the development of unique programs and campaigns to appeals to customers and meet the Bank’s annual budgetary goals. Assists with all aspect of the Bank’s market research, strategy, advertising, promotion, and public relations activities. Assists The Chief Marketing Officer in driving strategy, partnering with product managers to drive growth, manage external creative relationships, and assists with the full scope of marketing efforts for the Bank.


Typical Job Entry Requirements

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

Bachelor’s Degree in marketing, business administration or related field required. Minimum of two years of marketing. Experience working with a financial institution or similar organization preferred. Thorough knowledge of financial products and services, brand management, profit and loss management, promotions and campaigns, marketing strategies, and ad agency management preferred. Knowledge of product planning/development, marketing research, sales forecasting and budget management required. Familiarity with demographic and marketing trend analytics with the ability to recognize and assist with social and digital media management presence, utilizing television, radio, print, and web-based marketing/advertising mediums. Demonstrated track record of driving progressive results based on business objectives and customer targets while leveraging social media platforms to build brand awareness.

Primary Activities
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Assists with the development of short-term and long-term marketing, advertising, and public relations strategies with internal and external business units that will promote all services and products favorably for the Bank.
  • Assists CMO with development of Marketing Department budget for reaching the Bank’s marketing goals and objectives. Ensures that the marketing goals and objectives, in consultation with the Bank’s senior management, are in keeping with institutional policies and procedures.
  • Assists in the management of relationships with external agencies (i.e., advertising, consultants, etc.) by developing objectives and monitoring timeliness and quality of work. Ensures high quality and value from external agencies.
  • Promote and maintain working relationships with current customer base and other contacts, assisting in the identification of new prospects with marketing and management.
  • Assists in evaluation of marketing investments to maximize profitability of media dollars by measuring return on investment of all advertising.
  • Maintains professional contacts and knowledge base of marketing skills within and outside of the Bank; keeps up with issues, trends and developments of the financial industry to drive priorities for revenue growth.
  • Assists with the review of products and services offered by the competition and ensures a positive competitive response by the Bank determined by current and future marketing trends.
  • Assists with the research and management of product ideas and areas for business growth; assists with market research and analysis of the competition.
  • Assists with the maintenance of literature, brochures and other marketing materials that list current service charges for customers and ensures the availability of this literature to the general public.
  • Assists with the review and oversight of advertising copy and descriptive materials produced for the customer.
  • Assists with the development of targeted advertising plans for all demographics, monitor and assists with the management of social/digital media and websites; and assists with the management content providing search engine optimization.
  • Submits suggestions and changes to meet the market’s competitive challenge, as necessary, and assists with oversight, development, and implementation of the Marketing Department’s annual strategic plan.
Performance Measurements

  • Meet management’s expectations in marketing campaigns.
  • Development of departmental budgets for reaching the financial institutions marketing goals.
  • Maintain professional contacts and keep the financial institution up to date with issues, trends and developments in the financial industry.
Competency/Skill Level
(The behaviors, knowledge, and motivations important to success in the job.)

  • Excellent Written and Oral Communication Skills
  • Initiative – Self-Starter
  • Customer Service Orientation
  • Excellent Problem Assessment and Solving Skills
Competency/Skill Level – (Continued)

  • Attention to Detail
  • Technical/Professional Knowledge
  • Management Ability
  • Relationship Building and Influencing Skills
Key Behaviors

  • Knowledge of Competitors
  • Knowledge of Products
  • Sales Planning Skills
  • Knowledge of Services
  • Identifies advertising strategies
  • Develop and Maintain Customer Relationships
  • Knowledge of social media platforms
Bank Secrecy Act

  • Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations.
  • To be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.

UDAAP (Unfair, Deceptive and Abusive Acts or Practices)

  • Maintain sufficient knowledge and understanding of the UDAAP regulations.
  • To be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.
Critical Job Elements
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors.
  • Limited physical effort required.
  • Regular talking and hearing, frequent sitting.
  • Reading and analyzing large volumes of reports, financial data and other literature.
  • Responding to emergency and incidents at all hours.
  • Above average amount of pressure to work efficiently and accurately.
  • Considerable effort and eye strain from continued checking on the accuracy of all work leaving department.
  • Above average mental effort consisting of beyond normal levels of concentration, memory, complexity of decision making, time pressure, analytical thinking.

Salary : $44,200 - $56,000

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