Process Coordinator

Position Summary

The Production Coordinator is a critical role in the Process Department. This position interacts with various internal departments including Court, Administration and Unlawful Detainer. The primary duties and responsibilities include ensuring accuracy of all data recorded and performing ongoing database maintenance.

Job Duties

• Enter all data for proofs of service/declarations accurately and efficiently while monitoring quality control.
• Meet or exceed expectations and needs of the Process Department which will be established by the Service of Process Supervisor.
• Maintain high level of proficiency in working with Microsoft Office Suite of applications and other proprietary software
• Develops and maintains an excellent working relationship with other departments, staff and coworkers to make sure we exceed the customer's expectations and needs
• Maintains a high level of confidentiality with regards to all internal, external matters and other material as deemed necessary.

Job Qualifications

• High School Diploma or equivalent educational achievement is preferred with a minimum of 3 years legal industry experience in a fast paced environment or equivalent combination of education and experience.
• Acute attention to detail in all aspects of work and ability to follow-up with internal and external clients.
• Strong and effective communication skills, both verbal and written; the presence, confidence, and communication skills to effectively represent the company.
• Demonstrate effective two-way communication with internal and external clients and fellow team members.
• A commitment to excellence and to making a difference; results driven, improvement focused, and action oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things.
• Ability to effectively utilize Conflict Resolution skills and internal escalation protocols to mitigate client issues and concerns.
• Champion for excellent customer service while faced with adverse conditions in an entrepreneurial environment

Schedule/Location

• Hours 9:00am-5pm
• Santa Ana - In Office Position

About First Legal:

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Ana, CA 92701: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location