Loan Servicer

First National Bank of Pandora
Pandora, OH Full Time
POSTED ON 12/28/2023 CLOSED ON 12/31/2023

What are the responsibilities and job description for the Loan Servicer position at First National Bank of Pandora?

We need a team player and problem solver to work in our loan operations department. We will train the right person!

First National Bank of Pandora is a full-service community bank with offices in Northwestern Ohio.

Our mission is simple: Improving lives through community banking. We are proud to have served our communities for 100 years and look forward to the next 100. If you are looking for a family first employer that boasts great benefits and a flexible work environment, then FNB is for you.

This job might be for you if:

  • You are people oriented
  • You are customer service driven
  • You are career minded
  • You are a problem solver
  • You are a team player
  • You love giving back to your community.

SUMMARY

Services all loans in First National Bank's loan portfolio, responds to customer inquiries, and assists in the preparation and processing of loan documents by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide excellent customer service to all Internal and External customers of FNB

Sets up new loans on computer system

Perform clerical duties essential to bank operations

Exception reporting/tracking

Services and maintains all loans in bank's loan portfolio in accordance with bank policies and procedures (such as handling corrections, waivers, extensions, escrow, etc.)

Services Fannie Mae loans in the Bank's portfolio

Adjusts/accepts payments on accounts

Enters Charge Off and Non-Accrual loan entries into the computer's loan system

Computes interest and payments as required

Responds to customer inquiries and resolves customer problems

Processes paid off loans/satisfactions & releases

Tracks insurance coverage on collateral as required and corresponds or confers with customers insurance companies or agents

Processes/tracks and maintains all loan PMI, VSI, GAP, credit life and disability insurance and force placed payments

Handles EOY maintenance

Files, maintains and releases all loan collateral (UCCs, Titles and Mortgages)

Back-up imaging and loan filing

Submit and maintain information on SBA loans

Selling of Fannie Mae loans

Balance loan related general ledger accounts

Prepares monthly wire transfers of all participation loans

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $18

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