What are the responsibilities and job description for the Bank Teller position at First Northern Bank & Trust Co?
CASH HANDLING EXPERIENCE REQUIRED
POSITION SUMMARY
Operate a teller window to provide customers with various services such as treasurer's checks, receiving payments and deposits, and other banking transactions. Answers questions from customers regarding transactions on their accounts, types of accounts the bank offers, and the bank's policies and procedures regarding regulations. At all times look for opportunities to cross sell other bank products to customers, including referring customers to CSR's or Loan Officers as needed and when applicable.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
- Process transactions on Teller Processing System including deposits, check cashing, loan payments, club payments, CD deposits, and safe deposit box payments. Examine checks for endorsement and legality. Verify identification and funds availability.
- Maintain an extensive knowledge of Bank products and services and recommend appropriate products to customers. Also use customer CIF profiles and materials provided to cross sell all applicable products and services and make referrals to new account and lending areas. Participate in branch specific initiatives to promote bank growth, blitzes, mailings, etc.
- Balance cash drawer daily.
- Answer incoming phone calls – including interest rate inquiries, account features and benefits, and resolve problems with accounts.
- Assist in daily ATM settlement with Manager and process deposits – log and process captured cards.
- Sell treasurer’s checks and money orders and process applications and maintenance forms for Master Money Cards.
- Open new night depository agreements for business customers and process deposits daily under dual control.
- Complete CTRs as required, monitor and process cash items and order office supplies from designated departments.
- Assist customers with opening Christmas Club accounts, address changes, stop payment orders and closing accounts.
- Resolve problems and discrepancies concerning customers’ accounts and/or other issues with their accounts.
SKILLS & ABILITIES
Education : High School Graduate or General Education Degree (GED)
Experience : Six months to one year teller experience preferred but not required. Previous cash handling experience required.
Computer Skills
Required to know bank teller computer systems. Microsoft Word and other teller related computer software.
Other Requirements
Tellers must possess excellent people skills. Ability to work with people on a daily basis. Will be required to complete online banking training courses.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Vision insurance
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Affirmative Action: Applicant Invitation to Self-Identify – Gender and Race
First Northern Bank and Trust Co. is an equal opportunity employer. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department ; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply.
Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.
- EEOC RACE/ETHNICITY IDENTIFICATION CATEGORIES
Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White - A person having origins in any of the original peoples of Europe, the Middle East or North Africa.
Black or African American - A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander - A person having origins in any of the peoples of Hawaii, Guam, Samoa or other Pacific Islands.
- ADDITIONAL EEOC RACE/ETHNICITY IDENTIFICATION CATEGORIES
Asian - A person having origins in any of the original peoples of the Far East, Southeast Asia or the Indian Subcontinent.
American Indian or Alaska Native - A person having origins in any of the original peoples of North and South America (incl. Central America) and who maintain tribal affiliation or community attachment.
Two or more races - All persons who identify with more than one of the above races
- Gender
Male
Female
I do not wish to identify
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $28,800 - $36,500