Lead Counselor

Position Summary: Provides oversight of specified program; assumes administrative duties of program; restores or develops client’s ability to function substance-free by assessing the client’s situation, setting goals and providing required services

Educational Requirements: Master’s Degree in behavioral health care field required; Florida LMHC/LCSW preferred

Special Skills: Substance abuse counseling experience; case management knowledge; strong people skills to provide excellent internal and external customer service

Position Duties:

• Coordinates clinical services of assignment program, including scheduling and assigning employees and monitoring work assignments. Keeps supervisor informed.
• Monitors clinical service delivery and client dynamics of assigned program. Addresses client behavior concerns as appropriate.
• Serves as the first point of contact for counselors in assigned program.
• Determines nature of client’s situation by interviewing client; assessing medical, psychological, emotional, and social information.
• Establishes course of action by exploring options; setting goals with client.
• Obtains assistance for client by referring him/her to community resources.
• Fosters client’s action or adjustment by interpreting attitudes and patterns of behavior.
• Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures.
• Maintains operations by following policies, procedures, rules and regulations; participating in quality reviews; reporting needed changes.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Facilitate Groups; participate in staff and house meetings may be required.
• Maintains customer confidence and protects operations by keeping client information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
• Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.